Job Title: Sr. Consultant – Microsoft 365 Migration Support

Experience: 5–6 Years
Employment Type: Full-time (Permanent)
Location: Bengaluru / Chennai / Gurgaon
Shift: NORAM Timings
Notice Period: Immediate Joiner / Short Notice Preferred

Role Overview

We are seeking a highly skilled Sr. Consultant – Microsoft 365 Migration Support to provide post-migration validation and client-side troubleshooting support. The ideal candidate will have intermediate expertise in Microsoft 365 workloads and strong hands-on experience in resolving complex client-side and authentication-related issues. This role requires working in NORAM shift and supporting enterprise-level migration engagements.

Key Responsibilities

Microsoft 365 Post-Migration Validation

• Perform post-migration checks for Exchange Online
• Validate mail flow, calendar functionality, mailbox permissions, and mailbox access
• Validate Microsoft 365 Apps reset using Desktop Update Agent
• Ensure Outlook profiles, Teams, OneDrive sync, and Office activation are functioning properly

SharePoint, OneDrive & Teams Validation

• Verify SharePoint site integrity, metadata, permissions, and sharing configurations
• Validate OneDrive configuration, folder redirection, sync health, and user access
• Validate Microsoft Teams setup including Teams, Channels, group memberships, and chat functionality

Active Directory & Entra ID Support

• Intermediate knowledge of Active Directory, Group Policy (GPO), SID, NTFS Permissions, and Entra ID
• Troubleshoot user profile, login, and access-related issues
• Validate Entra ID user objects, group memberships, and role assignments
• Analyze Event Viewer logs, application logs, and migration logs
• Troubleshoot authentication issues including SSO, MFA, and Conditional Access

Quest On Demand Migration Support

• Working knowledge of Quest On Demand Machine Cutover
• Troubleshoot pre- and post-cutover client-side issues using Quest On Demand

Power Platform Post-Migration Support

• Verify Power Apps functionality, connectors, and permissions
• Test Power Automate flows and resolve broken connections post-migration

Required Skills & Competencies

• Intermediate expertise in Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams)
• Expert-level client-side troubleshooting skills
• Strong understanding of authentication and identity management
• Ability to diagnose and resolve complex migration-related issues
• Experience in enterprise migration environments
• Strong analytical and log analysis skills
• Excellent communication skills to coordinate with global stakeholders

Preferred Qualifications

• Microsoft 365 / Entra ID certifications (preferred)
• Experience supporting large-scale tenant-to-tenant or hybrid migrations
• Exposure to migration tools such as Quest On Demand